Map update failing (14.0.0...

[Flair+C5]

Ah, I wasn't confident I'd done it all correctly, thanks for the guidance.

In an interesting turn of events, even though it has failed multiple times, last night I attempted downloading via the Citroen app and it has actually successfully downloaded and been formatted to my USB for the first time! I will attempt the update tonight and if that doesn't work will follow your steps regarding extracting the correct files. Many thanks Juan.

[Juan Sheet]

Just don't use that old version of 7Zip, or you'll end up with problems - it's probably a good idea to update the programme in any case - it's free.

[Flair+C5]

Hi Juan, well after a tense 1hr 20mins sat in my car till 1:10am last night, the Citroen update worked!

I can't explain why it decided this time to download and install properly from Citroen, although clearly it was my error when downloading your link and doing it manually which explains why it crashed the system.

Thanks so much for your help and patience, sorry to have taken up your time. I think I'll go with the "if it ain't broke..." mantra and leave it alone from now on!

Cheers.

[Juan Sheet]

Well done, glad you’ve sorted it!

[SteveH]

Hi,

I might not be quite in the right place but hope you don't mind me asking. I'm having the same problem with blue screen of death after trying to update touchscreen and maps (sounds the same as the others on here anyway, but our family circumstances mean we've got a C4 space tourer... couldn't find any other online forums that seem as useful as this one though!).

Citroen's advice was just to go back to the app and just download the touchscreen update, ignoring the maps.

Trouble is, nothing will give me the touchscreen update as it thinks we're up to date...

Does anyone know of anywhere else I can download it from before going back to the dealer on Monday?

Thanks

[Juan Sheet]

I suggest you ask here:

PSA NAC RCC Updates

[SteveH]

Great, thanks, will try on there